Please allow us 10-15 days to deliver your package, Delivery times may vary depending on your location.

If your items are ever damaged you can always send them back in exchange for that same item or a full refund, However you must show proof of the damages done.

A tracking number will be provided to you along with the carriers name after processing is complete.

Email us at Cookie@cookielaces.com, or for a FASTER REPLY contact us via whatsapp @ +8108075556060. Customer support and customers trust is key to having a successful business. : )

These things happen, DON’T WORRY. Contact us via Whatsapp Immediately so we can either change the address before shipping your items, or reach out to the carrier to notify them of the mistake.

We ship worldwide! 

Unfortunately no, We ship all  items individually due to carrier issues.